We need to talk about... Dynamics 365 Release Wave 1 for 2024... Dynamics 365 Customer Insights Journeys

Dynamics 365 Customer Insights – Journeys & Data

New features in Dynamics 365 Customer Insights Journeys focus on unifying Sales and Marketing modules and enhancing Copilot functionality.
Dynamics 365 Release Wave 1 for 2024 details features from March to October 2024, including Power Platform updates.
Branded links help boost customer confidence and campaign performance by customizing URLs with company names.
Collect more customer information without custom attributes by adding questions directly to forms in the form editor.
Email A/B testing in Customer Insights
Journeys allows for testing different email versions to optimize engagement and conversion rates.
Scheduled send feature in email marketing allows marketers to specify send times and respect frequency caps and quiet times.
Lead qualification process improvements include changing criteria and using signals like fit, intent, recency, and engagement.
Journey split tile in Dynamics 365 allows for splitting audiences into groups for tailored experiences, with options for percentage or number-based splits.

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