- New features in Dynamics 365 Customer Insights Journeys focus on unifying Sales and Marketing modules and enhancing Copilot functionality.
- Dynamics 365 Release Wave 1 for 2024 details features from March to October 2024, including Power Platform updates.
- Branded links help boost customer confidence and campaign performance by customizing URLs with company names.
- Collect more customer information without custom attributes by adding questions directly to forms in the form editor.
- Email A/B testing in Customer Insights
- Journeys allows for testing different email versions to optimize engagement and conversion rates.
- Scheduled send feature in email marketing allows marketers to specify send times and respect frequency caps and quiet times.
- Lead qualification process improvements include changing criteria and using signals like fit, intent, recency, and engagement.
- Journey split tile in Dynamics 365 allows for splitting audiences into groups for tailored experiences, with options for percentage or number-based splits.
Registered users can view the full text for FREE!
Sign In Now!
