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Dynamics 365 Customer Insights – Journeys & Data

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Jun 24, 2024

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AI Summary

  • The partnership between Microsoft and Typeface aims to introduce innovative AI-driven features integrated into Dynamics 365 Customer Insights.
  • The new Copilot functionality in Dynamics 365 Customer Insights streamlines end-to-end campaign management processes by generating centralized project boards based on campaign objectives.
  • Typeface enables marketers to craft on-brand content directly within Dynamics 365 Customer Insights, enhancing the campaign creation process.
  • The future of campaign management with Copilot in Customer Insights is bright, with AI playing a significant role in transforming marketing workflows.
  • The transformative power of AI in partnership with Microsoft and Typeface promises a future where campaign management is efficient and enjoyable.
  • The new Copilot functionality assists in creating engaging emails, rewriting content, adjusting tones, suggesting images, generating new images, and editing images to match brand messages.
  • The article highlights the importance of AI in marketing journeys, campaigns, and customer insights, emphasizing the value of transformative storytelling and content creation.
  • The author expresses excitement about trying out the new functionalities and hopes they live up to their promises.

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