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Dynamics 365 Customer Insights – Journeys & Data

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Jun 11, 2024

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  • The blog article discusses how to add extra columns into the ‘Members and Insights’ grid view for real-time segments in Customer Insights
  • Journeys.
  • By default, the grid view for segment members only shows full name and email columns.
  • It is possible to add more columns to the view by controlling the columns used in the segment query.
  • The article addresses the need for more segment member view columns.
  • The author highlights the limitations of the default view and the importance of customizing it for better insights.
  • The process of updating the grid view is crucial for real-time data analysis in Customer Insights
  • Journeys.
  • The article provides a quick tip on how to configure the form or view to display additional columns.
  • Overall, the article aims to enhance the user experience and functionality of Customer Insights
  • Journeys through customizing the segment grid view.

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