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#campaigns

#columns

#customization

#journeybuilder

Dynamics 365 Customer Insights – Journeys & Data

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Jul 14, 2023

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AI Summary

  • The article discusses the ability to customize columns in real-time journeys in Dynamics 365 Marketing since April '23.
  • To customize the journey, access to the maker experience in Power Platform is required.
  • Changes to the journey builder form can be made by adding columns in Dataverse and modifying the form in the model-driven Power App.
  • The article provides step-by-step instructions on how to add columns to the journey table and the corresponding form.
  • The added columns must be included in the settings tab for them to appear in the journey.
  • The changes made to the journey can be seen in the marketing app under the settings area.
  • It is also recommended to edit the journey views to incorporate the new columns for better control.
  • Customizing columns in real-time journeys is currently only available for journeys and not for emails.

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