Dynamics 365 Customer Insights – Journeys & Data
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Mar 22, 2023
Published date
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Article Type
AI Summary
- The article titled "The MB-220 certification is divided into 8 major sections" discusses the various sections involved in the MB-220 certification for Microsoft business applications.
- The first section focuses on configuring the application for optimal performance and includes four sub-sections: configuring the Dynamics 365 Marketing app, configuring organization settings, configuring and managing marketing settings, and managing insights.
- The author mentions referring to blogs and learning materials in a previous post, which can be found in chapter 10 of their book. However, this specific topic will not be covered in the blog.
- The remaining sections, including configuring data sources for synchronization, creating and managing templates, configuring integration with the marketing portal, and more, will be covered in future blog posts.
- The article provides a comprehensive list of sub-sections under each major section, such as configuring domain authentication, configuring social media accounts, configuring webinar providers, and more under the "Configure organization settings" section.
- The "Configure and manage marketing settings" section includes tasks like configuring matching strategies, configuring marketing email settings, configuring customer journey settings, and more.
- The "Manage insights" section covers analyzing various aspects of the marketing process, including contact insights, lead insights, segment insights, customer journey insights, email insights, lead scoring model insights, marketing page insights, marketing form insights, website insights, and event insights.
- The author plans to update the page with references as they write the blog posts for the remaining sections covered in their book.
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