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2025 Release Wave 1 for Dynamics 365 Customer Insights – Data

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Dynamics 365 Customer Insights – Journeys & Data

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Feb 22, 2025

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AI Summary

  • Microsoft OneLake can be used as a data source with Dynamics 365 Customer Insights to generate insights from customer data, regardless of where it is stored.
  • Utilizing native Delta Lake support in Customer Insights allows for processing only incremental changes to customer data, leading to faster and more up-to-date insights for timely customer engagement.
  • Customer data and insights can be synchronized directly to Fabric OneLake, simplifying the process and reducing time and costs for downstream analytics workloads.
  • By selecting specific tables and data formats to sync to the data lake with Customer Insights
  • Data, organizations can integrate insights faster and save on storage costs by eliminating unnecessary data synchronization.
  • Integration with Microsoft Fabric OneLake streamlines data integration, saving time, effort, and costs while accelerating the path to actionable insights.
  • The impact potential of using Delta Lake format for customer data includes accelerating time to insights and improving data unification for better customer engagement.
  • Synchronizing customer data and insights directly to Fabric OneLake saves time and reduces costs for downstream analytics workloads.
  • Choosing tables and data formats to sync to the data lake with Customer Insights
  • Data allows for faster integration of insights and reduced storage costs.

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