- The article addresses the process of undoing or canceling a Posted Sales Credit Memo in Dynamics 365 Business Central.
- To cancel a Posted Sales Credit Memo, a new sales invoice can be created by copying the posted credit memo.
- The steps include opening a new sales invoice, copying the posted credit memo, and recalculate lines if necessary.
- The copied sales credit memo will be automatically applied after posting the new sales invoice.
- A Cancel function is available for Cancelled or Corrective Posted Credit Memos, which creates a sales invoice that reverses the credit memo.
- Sales Journals can also be used to cancel total amounts without generating additional posted documents.
- The article emphasizes not to use General Journals to adjust general ledger amounts directly to maintain data traceability.
- The process for undoing/canceling Purchase Credit Memos is similar to that of Sales Credit Memos in Dynamics 365 Business Central.
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