Dynamics 365 Business Central: Can we undo/cancel Posted Sales (Purchase) Credit Memo?

Dynamics 365 Business Central

The article addresses the process of undoing or canceling a Posted Sales Credit Memo in Dynamics 365 Business Central.
To cancel a Posted Sales Credit Memo, a new sales invoice can be created by copying the posted credit memo.
The steps include opening a new sales invoice, copying the posted credit memo, and recalculate lines if necessary.
The copied sales credit memo will be automatically applied after posting the new sales invoice.
A Cancel function is available for Cancelled or Corrective Posted Credit Memos, which creates a sales invoice that reverses the credit memo.
Sales Journals can also be used to cancel total amounts without generating additional posted documents.
The article emphasizes not to use General Journals to adjust general ledger amounts directly to maintain data traceability.
The process for undoing/canceling Purchase Credit Memos is similar to that of Sales Credit Memos in Dynamics 365 Business Central.

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