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Real Things I’m asked: Cancel a User Session or Restart a Business Central Environment

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Dynamics 365 Business Central

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Feb 26, 2025

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  • The Dynamics 365 Business Central Admin Center allows administrators to restart an environment or cancel user sessions.
  • Canceling a session can unblock an environment where a user has initiated a long-running locking process.
  • If canceling sessions does not resolve the issue, restarting the environment is recommended.
  • Steps to cancel a user session include selecting the user from the list and clicking the "Cancel session" link.
  • Steps to restart an environment involve selecting the "Restart Environment" button and confirming the restart.
  • A canceled user receives a pop-up notification to refresh and continue their session.
  • The environment status can be viewed in the Details section, showing "Restarting" during the restart process and "Active" once completed.
  • Information provided is based on Microsoft Dynamics 365 Business Central 2024 Wave 2 online for informational and demonstration purposes only.

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