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Power Platform - General

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Oct 31, 2023

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AI Summary

  • The article discusses the transformative impact of generative AI in creating and developing chatbots, specifically focusing on Microsoft's Virtual Agents.
  • Virtual Agents have the capability to provide dynamic responses based on specific websites, allowing chatbots to access real-time knowledge and provide more accurate and contextual answers.
  • Semantic search is a powerful feature that enables chatbots to understand the context of a question and provide more precise responses, ultimately improving customer satisfaction.
  • Azure OpenAI GPT-3.5/4 integration enhances the capabilities of Virtual Agents by incorporating advanced text generation technology, resulting in smarter and more natural responses.
  • Creating chatbots in Virtual Agents is a simple and efficient process, accessible even for non-technical users. Users can customize the knowledge sources and personalize the chatbot's responses.
  • Careful configuration of generative responses is crucial to ensure relevant and coherent answers. Virtual Agents offers options for web search, semantic search, and more.
  • Integration with Azure OpenAI GPT-3.5 allows chatbots to offer advanced generative responses, but it requires a solid understanding of technology and data security.
  • In conclusion, Virtual Agents offers a powerful set of tools for creating effective chatbots and high-quality conversations. The combination of generative responses, semantic search, and Azure OpenAI GPT-3 integration promises an exceptional user experience.

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