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Power Platform - General

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Oct 27, 2023

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  • The article titled "Introducción" introduces Bing Custom Search, a Microsoft service that allows users to create their own customized search engine based on selected websites or domains. This service enables businesses to offer more specific and relevant search results to their users without the need for infrastructure or maintenance concerns.
  • Bing Custom Search can be easily integrated with any platform or application and can be configured and managed through an intuitive web portal.
  • The article also discusses the use of generative answers in Power Virtual Agents, which allow bots to find and present information from multiple sources without the need to create specific topics. Generative answers can be used as primary sources of information in chatbots or as backup when existing topics cannot address user queries.
  • In the past, when a bot couldn't determine a user's intention, it would ask the user to rephrase the question. Now, with the use of natural language processing (NLP), the bot can analyze user input, gather relevant information from specified sources (company websites, Sharepoint, OneDrive for Business), and summarize the search results in plain language to deliver to the user.
  • Bing Custom Search allows users to create their own customized search engine by selecting specific sources of information, applying sorting and filtering criteria, and customizing the appearance and behavior of the search engine. This includes language, design, colors, ads, and more.
  • Bing Custom Search can be combined with Virtual Agents, a platform that enables the creation of virtual agents or chatbots that can interact with users using natural language. By integrating Bing Custom Search with Virtual Agents, businesses can provide users with more interactive and personalized experiences by utilizing the results from their customized search engine.
  • The combination of Bing Custom Search and Virtual Agents allows businesses to create virtual agents that can respond to user queries using the results from their customized search engine. This enables businesses to offer a more interactive and satisfying user experience while leveraging the power and quality of Bing's search capabilities.
  • In conclusion, Bing Custom Search is a service that allows businesses to create their own customized search engine, providing more specific and relevant search results. By combining Bing Custom Search with Virtual Agents, businesses can create virtual agents or chatbots that interact with users using natural language and utilize the results from their customized search engine. The article also provides a video example of how to integrate Bing Custom Search with Virtual Agents.
  • The article concludes with a call to action for readers to subscribe to the channel, like the video, and leave comments with ideas, questions, corrections, or contributions.

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