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Responsible AI in the D365 SCM copilot feature

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Dynamics 365 Supply Chain Management

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Oct 5, 2023

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AI Summary

  • The article discusses the importance of Responsible AI in ensuring that AI technologies are developed and applied in a fair, open, and moral manner.
  • Responsible AI aims to reduce biases, promote fairness, and simplify the explanation of AI outcomes.
  • Microsoft Dynamics 365 Supply Chain Management has introduced the Confirmed purchase orders with changes workspace, which utilizes Dynamics 365 Copilot to generate natural-language change summaries and draft communications for vendors.
  • The Procurement with Copilot feature set uses AI to assist procurement managers in their daily tasks.
  • The workspace helps procurement professionals review changes to confirmed purchase orders and mitigate downstream impacts.
  • Microsoft relies on user feedback and extensive testing to report and address inappropriate content in Copilot-driven features.
  • When using AI features, it is important for users/creators to manually review and supervise generated content, especially when generative AI capabilities are utilized.
  • Users are recommended to adhere to Responsible AI principles and standards when working with customized features, whether as an ISV or Partner.

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