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#content

#skills

#tasks

#training

#workforce

Dynamics 365 Human Resources

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Mar 8, 2022

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AI Summary

  • The article discusses the shift in training approaches from teaching blocks of content to teaching skills.
  • Traditionally, trainers focused on teaching specific modules of Microsoft Dynamics 365 Finance and Operations, such as Inventory Management.
  • Teaching blocks of content can be challenging and difficult to retain, especially for a young and impatient workforce.
  • The training thought process is moving towards teaching skills, which has been proven to be more effective and engaging.
  • Content still has a place in training as it provides learners with a high-level view when used sporadically and in a focused manner.
  • Skill-based training prioritizes teaching how to perform specific tasks, such as creating a counting journal during physical inventory in the warehouse.
  • Effective and engaging course design is essential for ensuring learners are equipped to perform their job tasks.
  • The goal is for learners to walk away from training with a new set of skills and feeling accomplished and empowered.

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