Worker does not belong to the current legal entity

Dynamics 365 ERP - General

A colleague encountered an error when changing the owner of an account in Dynamics 365 CE while implementing DualWrite.
The error message indicated a worker not belonging to the current legal entity, despite not synchronizing Owner – Employee Responsible yet.
After investigating, it was found that the user being added as an owner belonged to the correct Business Unit and Legal Entity.
By removing an Employee Responsible set on the customer in FnO, the issue was resolved and the account could be saved in D365 CE.
Similar actions were taken on other customers with Employee Responsible settings in FnO to successfully make changes in D365 CE.
The key learnings from this troubleshooting were the potential unrelated nature of errors in CE, the importance of data quality, and the lack of cleaning out former employees in FnO.
The issue highlighted the importance of thorough data management and coordination between different modules in Dynamics 365.
Proactive data maintenance and alignment between systems can prevent errors and streamline processes within the Dynamics 365 environment.

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