User's Document Handling “paperclip” is greyed out

Dynamics 365 ERP - General

The article discusses a common issue in Microsoft Dynamics 365 Finance and Supply Chain Management (D365 F&SC) where users are unable to attach documents or notes to a record due to the greyed out Document Handling "paperclip" feature.
The author shares their personal experience of encountering this issue with one user, while all other users were able to use the feature without any problems.
The article emphasizes the importance of paying attention to small details, as they can sometimes be the cause of big mysteries or issues.
It is implied that the author was able to resolve the problem, but the specific solution is not mentioned in the article.
The article highlights the significance of understanding the functionality and troubleshooting options available in D365 F&SC to effectively address user complaints and resolve issues.
The author suggests that this issue may not be a widespread problem, but rather a specific occurrence that can be resolved with the right knowledge and troubleshooting approach.
The article does not provide any technical details or step-by-step instructions on how to address the greyed out Document Handling "paperclip" issue in D365 F&SC.
Overall, the article serves as a reminder to Microsoft Dynamics 365 users to be aware of potential small issues that can impact the functionality of the system and to seek assistance or explore troubleshooting options when faced with problems.

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