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Dynamics 365 ERP - Development

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Jul 10, 2024

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  • The API that copies data to Azure Data Lake failed after a Dynamics 365 upgrade to version 23, returning HTTP 408.
  • OData/API timeout in SaaS is set to 8 minutes and cannot be changed.
  • Telemetry revealed that the API was exceeding the timeout limit since the upgrade in December.
  • Analysis of Incoming Web Services calls showed a significant increase in processing time post-upgrade.
  • Comparison of queries from November to post-upgrade revealed minor differences that may have impacted performance.
  • FlowFields added to the API object were identified as potential causes of the increased processing time.
  • Removal of unused FlowFields resulted in a significant drop in execution time from 8 minutes to approximately 6 seconds.
  • Key takeaways include being cautious with adding fields to API queries, utilizing telemetry to identify regressions, and keeping data for longer periods when necessary.

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