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Blocking session: the sharpshooter.

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Dynamics 365 ERP - Development

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Oct 15, 2024

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AI Summary

  • The article discusses the process of identifying and addressing lock timeouts in Dynamics 365 through telemetry signals.
  • It highlights the importance of monitoring signal RT0012 to track the number of lock timeouts per timestamp buckets.
  • The article provides queries to extract details related to lock timeouts, including SQL statements, stack traces, and session information.
  • Correlating lock timeouts with signal RT0013 helps identify the SQL Session holding the lock and the corresponding AL Session ID.
  • The author suggests using the Database Locks page in the client to further investigate the SQL Session holding the lock.
  • The article mentions the "Transaction Id" field on the Database Lock record, which can be useful for on-prem deployments.
  • To stop the issue, the author recommends cancelling the AL Session Id causing the lock timeout in the Tenant Admin Center.
  • In conclusion, the article emphasizes the importance of leveraging telemetry signals and database tools to address and resolve lock timeout issues effectively in Dynamics 365.

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