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How to monitor your training program

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#employeeprogress

#manager

#onlineplatform

#training

Dynamics 365 Customer Service

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Mar 21, 2022

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AI Summary

  • The article emphasizes the importance of ensuring that employees are well trained on Microsoft Dynamics 365 (D365) during an ERP implementation.
  • Managers face challenges in quantifying and monitoring employee training progress during D365 implementation.
  • "Audience inconsistency" dilemma occurs when some employees have reviewed the materials while others have not, leading to difficulties in conducting effective implementation meetings.
  • Online training platforms can help managers monitor employee progress and identify training gaps, allowing them to take corrective measures.
  • Managers need a way to quantify training and measure it against a metric. An online platform with assessment sections and progress reports can provide managers with insights into overall accuracy and retention.
  • Employees can benefit from taking assessments and getting feedback to ensure familiarity with the content.
  • Organizations implementing D365 should find an online training platform or methodology that offers high-quality training and allows managers to monitor employee progress.
  • Ensuring employees are well trained on D365 and ready to contribute to their full potential can be achieved through a combination of effective training methodologies and the ability for managers to track progress.

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