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Dynamics 365 Customer Insights – Journeys & Data

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Jun 29, 2023

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  • The article discusses an error message that occurs when trying to import a solution in Dynamics 365 or Dataverse.
  • The error specifically mentions missing dependencies and provides a list of items that need to be imported to the environment.
  • The article highlights a specific managed solution called "DynamicsMKT_PushNotification" which is managed by Microsoft for Dynamics 365 Marketing.
  • It is revealed that the source environment has a higher version of the solution compared to the destination environment.
  • Initially, it was thought that the error occurred because the destination environment only had the Dynamics 365 Marketing Solution Only app installed, while the source environment had both the Solution and Services app configured.
  • The article mentions that after seeking guidance from Microsoft Support/Product team, it was advised to install the Dynamics 365 Marketing Solution Only app in the destination environment.
  • After installing the app, the version of the DynamicsMKT_PushNotification solution increased and the custom solution could be successfully installed.
  • The article concludes by mentioning that the provided guidance resolved the issue.This is the complete content of the article.

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