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Fixed The domain where this form is embedded might not be enlisted as a domain record for externally hosted forms in Dynamics 365 Marketing

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#authenticateddomains

#externalwebsite

#marketingforms

#uibug

Dynamics 365 Customer Insights – Journeys & Data

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Jul 12, 2023

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Text

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AI Summary

  • The article discusses an issue encountered with Marketing Forms hosted on an external website on a specific authenticated domain.
  • The error message encountered was "The domain where this form is embedded might not be enlisted as a domain record for externally hosted forms. Otherwise, a browser extension or plugin may be blocking this form from loading. Review and reload form to continue."
  • The domain in question was already authenticated in Dynamics 365 Marketing.
  • To resolve the issue, the author raised a Microsoft Support Ticket and was instructed to add/ authenticate the domain with "www." as well.
  • There was also a UI bug in Dynamics 365 Marketing that automatically removed the "www." when trying to authenticate domains.
  • Adding "www." to the domain resolved the issue.
  • The author hopes that this information helps others facing a similar problem.
  • The article includes various social media sharing options.

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