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Dynamics 365 CRM - General

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Jan 28, 2023

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  • The article titled "This one is just to help you visualise all high level features of apps within Dynamics 365 CE" provides an overview of the high-level features of apps within Dynamics 365 Customer Engagement (CE).
  • The author encourages readers to download the provided content for a visual representation of the features discussed in the article.
  • The article emphasizes the importance of understanding the various apps within Dynamics 365 CE and their specific functionalities.
  • The author highlights the Sales app within Dynamics 365 CE, which focuses on managing sales processes and customer relationships.
  • The article also mentions the Customer Service app, which helps organizations provide efficient customer support and manage service requests.
  • The Field Service app is discussed as well, which enables organizations to optimize their field service operations and manage work orders.
  • The article briefly touches on other apps within Dynamics 365 CE, including the Marketing app, Project Service Automation app, and Customer Insights app.
  • Overall, the article aims to provide readers with a high-level understanding of the different apps within Dynamics 365 CE and their key features.

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