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Dynamics 365 Business Central – Why do I have the popup “General Journal Template List” when opening the General Journal page

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Dynamics 365 Business Central

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Jun 12, 2024

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  • Client reported different behavior accessing “General Journal” page in different companies in Business Central.
  • One company immediately opens “General Journal” page, while another shows “General Journal Template List” page.
  • Post explains why companies exhibit different behavior.
  • “General Journal Template List” page provides clue for the issue.
  • General Journal Templates exist for each type of Journal, providing default information for batches.
  • Issue was caused by a duplicate General Journal Template created by a new user.
  • Deleting the duplicate template resolved the issue.
  • It's recommended to create multiple batches within a single General Journal Template.

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