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Power Platform - General

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Oct 27, 2023

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  • The article discusses the process of deleting a user from Power Platform by enabling the "Delete disabled users" feature.
  • Before enabling this feature, there are several views for users, including "Users not in Microsoft Entra ID but exist in the environment" and "Users not in Microsoft Entra ID and soft deleted in the environment."
  • Enabling the "Delete disabled users" feature adds two new views.
  • The article mentions that there are currently three enabled users in the environment.
  • The process of deleting a user involves first deleting the user from the Microsoft 365 Admin Center, with the option to restore the user and its data within 30 days.
  • Inside the Power Platform Admin Center, the user account is disabled and in a soft delete state in Active Directory (AD).
  • Attempting to delete the record in Power Platform results in an error message indicating that the user is present in AD in the soft deleted state and needs to be permanently deleted in Azure first.
  • The article provides step-by-step instructions on how to permanently delete the user in Azure AD, which results in the user record being moved to the "Users not in Microsoft Entra ID but exist in the environment" view.
  • Deleting the user record from CRM is then possible, and the user record is moved to the "Users not in Microsoft Entra ID and soft deleted in the environment" view within the Power Platform Admin Center.
  • Finally, the article mentions that the Power Platform Admin Center now offers the option to permanently delete users after they have been soft deleted, similar to Azure AD and Microsoft Entra.This is the complete content of the article.

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