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Dynamics 365 Supply Chain Management

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May 10, 2024

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  • The article titled "We upgraded to 10.0.39 and found the home page of D365FO was throwing error ‘Menu item with default dashboard could not be opened’" discusses an issue that occurred after upgrading to version 10.0.39 of Dynamics 365 Finance and Operations (D365FO). The article highlights that the error was encountered on the home page of D365FO and was initially thought to be caused by issues in custom models. However, a temporary workaround was found by directly accessing a menu item instead of the landing page URL. Interestingly, no issues were found when the same package was applied to tier 2 environments, indicating that the issue was specific to the tier 1 environment. The article concludes that the issue was resolved by applying a quality update. Summary:
  • Upgrading to version 10.0.39 of D365FO caused an error on the home page.
  • The error was initially attributed to issues in custom models.
  • A temporary workaround was found by accessing a menu item directly.
  • No issues were found when the same package was applied to tier 2 environments.
  • The issue was specific to the tier 1 environment.
  • Applying a quality update resolved the issue.

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