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We need to talk about... Dynamics 365 Release Wave 1 for 2025... Dynamics 365 Sales

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Dynamics 365 Sales

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Feb 22, 2025

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  • New features for Dynamics 365 Sales in Release Wave 1 of 2025 focus on Microsoft Copilot for Sales and Sales Engagement.
  • The release plan for Dynamics 365 Release Wave 1 for 2025 covers new features from October 2024 to March 2025.
  • The Microsoft Power Platform features for 2025 release wave 1 are outlined in a separate release plan with a downloadable PDF.
  • Integrate with Exchange using server-side synchronisation for Dynamics 365 Sales Premium.
  • Introduction of a Sales Qualification agent that merges data from Dataverse and public web sources using AI-driven agents.
  • The Research Agent provides comprehensive insights on leads and accounts, the Prioritisation Agent ranks leads based on conversion likelihood, and the Engagement Agent creates personalized emails.
  • Improved qualification rate by connecting agents to external data sources without requiring additional skills.
  • Future blog posts will cover other Dynamics 365 CE apps and upcoming features.

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