We need to talk about... Dynamics 365 Release Wave 1 for 2024... Dynamics 365 Sales

Dynamics 365 Sales

Dynamics 365 Release Wave 1 for 2024 focuses on new features for Sales, including enhancements to Microsoft Copilot for Sales and improved Sales Engagement.
The release plan covers features from March 2024 through August 2024 and includes updates for Power Apps, Power Automate, Power BI, and more.
AI innovation in Dynamics 365 Sales now allows users to recommend similar products using Copilot and natural language queries.
The new Sequence Preview feature in Sales Sequences provides visibility into the next series of activities/recommendations.
The "work assignment" feature allows for detailed lead allocation based on variables like security roles and capacity limits.
Customization options for opportunity close forms and lead qualification have been enhanced to foster better collaboration and AI-generated lead qualification notes.
Copilot functionality has been expanded to include post-call summaries, actions, notes, and follow-up tasks in Microsoft 365 apps and Teams.
Outlook and Teams experiences now offer email summaries, draft responses, call analysis, and consolidated bullet points on discussed topics.

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