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#apps

#azure

#case

#logic

#operations

#postman

Dynamics 365 Intelligent Order Management

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Nov 19, 2024

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AI Summary

  • Having a robust Customer Relationship Management (CRM) system is crucial for managing customer data and interactions effectively.
  • Enhancing CRM capabilities can be achieved through seamless integration with Azure Logic Apps for efficient CRUD operations via OData endpoints.
  • CRUD operations (Create, Read, Update, Delete) are essential for any data-driven application.
  • Postman is a valuable tool for testing APIs and interacting with CRM's OData endpoints.
  • Creating a new record in CRM involves setting up a POST request in Postman with the necessary details.
  • Updating an existing record in CRM requires sending a PATCH or PUT request with the desired changes.
  • The article teases future topics on Logic App creation, triggering actions, and automating data flow between systems.
  • By leveraging Postman for CRUD operations and integrating with Azure Logic Apps, businesses can enhance CRM capabilities, streamline operations, and ensure accurate customer data access.

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