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Dynamics 365 Finance

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Oct 23, 2024

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AI Summary

  • Organisations can improve efficiency by examining their entire process from start to finish.
  • Dynamics 365 offers numerous first-party applications like Case to Resolution for Customer Service to address individual processes.
  • The real value lies in how these first-party applications can work together seamlessly.
  • Understanding the integration of first-party applications can be complex due to overlapping functionalities.
  • The infographic based on end-to-end business processes on Microsoft Learn provides clear descriptions and overlays to showcase D365 Customer Engagement and D365 F&O support.
  • The infographic is available for download and reuse under the CC BY-ND 4.0 license.
  • For a visual representation of the relationships between D365 apps, refer to Mike's infographic "We are (the Microsoft Dynamics) family."
  • Clean versions of the infographic with and without system overlays are available for download in SVG formats.

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