- New features in Dynamics 365 Field Service include Copilot integration, optimizing service operations, and revamped resource scheduling.
- Dynamics 365 Release Wave 1 of 2024 will bring updates from March to October, with detailed information available online or as a downloadable PDF.
- The Power Platform features for 2024 release wave 1 are outlined in a separate release plan and PDF download.
- Copilot in Field Service is integrated with Teams to streamline work order creation and scheduling.
- Copilot empowers frontline workers by providing instant insights through chat functionality.
- The Field Service mobile app offers a new and intuitive user experience for technicians, improving workflow efficiency.
- Resource Scheduling in the mobile app includes an agenda view for better schedule management and customizable columns for personalized layouts.
- The article concludes with a promise of more content related to updates in the Power Platform in future posts.
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