- The gap analysis phase is crucial in ERP implementations to identify differences between current processes and Dynamics 365 capabilities.
- Common traps in the gap analysis phase include assuming instead of confirming, overlooking stakeholder input, inadequate documentation, not prioritizing gaps, and ignoring change management.
- Asking the right questions is key to understanding the business process, identifying pain points, clarifying requirements, assessing current systems, exploring future goals, determining user needs, and evaluating data migration needs.
- Different departments such as Finance, Sales and Marketing, Supply Chain Management, Human Resources, and Manufacturing have unique focuses and questions to ask during the gap analysis phase.
- Each module in Dynamics 365 caters to different business functions, and each department has its own set of processes and challenges.
- Dad Joke: Why are Saturday and Sunday the strongest days? They aren’t weak-days.
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