Mastering the Gap Analysis Phase in ERP Implementations

#methodology

Dynamics 365 ERP - General

The gap analysis phase is crucial in ERP implementations to identify differences between current processes and Dynamics 365 capabilities.
Common traps in the gap analysis phase include assuming instead of confirming, overlooking stakeholder input, inadequate documentation, not prioritizing gaps, and ignoring change management.
Asking the right questions is key to understanding the business process, identifying pain points, clarifying requirements, assessing current systems, exploring future goals, determining user needs, and evaluating data migration needs.
Different departments such as Finance, Sales and Marketing, Supply Chain Management, Human Resources, and Manufacturing have unique focuses and questions to ask during the gap analysis phase.
Each module in Dynamics 365 caters to different business functions, and each department has its own set of processes and challenges.
Dad Joke: Why are Saturday and Sunday the strongest days? They aren’t weak-days.

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