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Dynamics 365 ERP - General

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Apr 9, 2022

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AI Summary

  • The article discusses the importance of end-user training in ERP implementation.
  • It highlights the common concerns and challenges faced by end-users during the go-live phase.
  • The article suggests a 7-step plan to ensure effective end-user training.
  • The plan includes creating a list of introduction topics, utilizing various media for communication, implementing a blended training approach, monitoring progress, and scheduling classroom training sessions.
  • The article emphasizes the need to view end-user training as a crucial part of the implementation and allocate appropriate time, money, and resources to it.

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