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Dynamics 365 ERP - Development

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Aug 6, 2024

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  • The article discusses the implementation of DualWrite with a customer, highlighting the challenge of dealing with data in both CRM and FnO.
  • A specific example is given where a single contact is used in multiple companies as an EDI address, leading to duplicates in the Global Address Book.
  • The contacts are synced using DualWrite to CRM, causing frustration among CRM colleagues who find the contact irrelevant.
  • The author was asked to create a filter to address this issue, setting the field "Profession" in FnO to EDI and adding filters for Customer Contacts in DualWrite.
  • The filter criteria for FnO and CRM sides are different, with the author using the post to document the syntax for future reference.
  • The syntax for FnO includes (AssociatedContactType = 0) && (EMPLOYMENTPROFESSION != “EDI”), while the syntax for CRM includes msdyn_contactfor eq ‘Customer’ and msdyn_sellable eq false and msdyn_contactpersonid ne null and jobtitle ne ‘EDI’.
  • The main reason for writing the post was to document the syntax differences and provide a reference point for similar challenges in the future.
  • The article also includes a link to further information on the topic for readers to explore.

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