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Dynamics 365 ERP - Development

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Sep 23, 2024

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AI Summary

  • Dynamics 365 Customer Engagement (CE) enables businesses to manage critical customer interactions and experiences with Copilots providing AI assistance.
  • Copilots in Dynamics 365 offer modern AI features tailored to distinct business needs such as Sales, Service, Customer Insights, and Field Service.
  • Field Service operations see significant improvements through automation with Copilot in Dynamics 365 Field Service.
  • Sales efficiency is enhanced with Copilot in Dynamics 365 Sales, automating routine tasks and providing deep customer insights.
  • Customer support is improved with Copilot in Dynamics 365 Service, providing AI-driven insights for efficient and accurate responses.
  • Deep customer insights are provided with Copilot in Dynamics 365 Customer Insights, enabling better decision-making processes.
  • Protiviti offers complimentary workshops and assessments to identify the best solutions for each organization's needs, including AI benefits in CRM workshops and AI readiness assessments.
  • By focusing on how Protiviti's tailored solutions address unique organizational needs through tools like Microsoft Copilot, clients are positioned strategically for an efficient, innovative future.

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