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How to switch between Enhanced and Legacy (Default) multisession workspace in Customer Service Workspace

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#developertools

#enhancedlayout

#legacynavigation

#multisessionlayout

Dynamics 365 Customer Service

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Apr 24, 2023

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AI Summary

  • The article discusses the new enhanced multisession layout in the Customer Service Workspace for Microsoft Dynamics 365.
  • The enhanced layout allows users to have different sessions open in different tabs at the top and different tabs inside each session, along with navigation on the left.
  • The article provides instructions on how to revert to the old default workspace or legacy navigation by using developer tools in the browser and pasting specific commands in the Console tab.
  • To enable the new enhanced layout, users can use the console window of developer tools to paste a command that will save the setting value for the multisession layout improvements.
  • The article suggests that the new enhanced layout is recommended.
  • The article includes various advertisements and options to share the content through email, LinkedIn, Twitter, Facebook, WhatsApp, Reddit, Telegram, Tumblr, Print, Pinterest, Mastodon, and Like Loading.
  • The article does not provide any additional information or details about the specific features and improvements of the multisession layout in the Customer Service Workspace.
  • The article concludes with a statement of hope that the information provided will be helpful.

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