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Teams Meetings Corrupted in Dynamics 365 Client Sync

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#appforoutlook

#issue

#microsoftteams

#sync

Dynamics 365 CRM - Development

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Dec 2, 2023

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AI Summary

  • The article discusses an issue where Microsoft Teams meetings become corrupted when synchronized with Dynamics 365 via the App for Outlook.
  • Before tracking the Teams Meeting link, everything seems to be fine.
  • However, after tracking, the tracking link becomes corrupted for unknown reasons.
  • The solution to this problem involves contacting support and downloading the OrgDBSettings tool in Dataverse/Dynamics.
  • The support team advises modifying the "Appointmentricheditorexperience" value to TRUE, which is a default value of FALSE.
  • The author expresses confusion about why this value needs to be false when it would typically be expected to be true for syncing appointments.
  • To resolve the issue, the author suggests ensuring that the "Appointmentricheditorexperience" value is set to true.
  • The article also provides a link to download the Organization Settings Editor tool for further customization in Dynamics.

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