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Stop / Go live Lead Score Model behavior in Dynamics 365 Marketing

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#associatedlead

#leadscoretable

#plugin

#scorestatus

#update

Dynamics 365 CRM - Development

Category

Apr 11, 2023

Published date

Text

Article Type

AI Summary

  • The article discusses the observation made while working on a plugin for the Lead Score table in Dynamics 365.
  • The plugin was designed to update the associated lead with Score and Grade values when the Score Status is marked as "Up to date".
  • The interesting point discovered was that when the lead scoring model is stopped, all the associated lead scoring records are deleted, which is different from the usual behavior of related records being deactivated or disabled.
  • Clicking the Stop button on the lead scoring model triggers the deletion of all associated lead score records.
  • However, as soon as the system goes live, new lead score records are automatically created.
  • The process of creating these records starts immediately after going live.
  • The article concludes by stating that the information provided is intended to be helpful.
  • Advertisements and social media sharing options are included at the end of the article.

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