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Tackling Tax Like a Pro in D365 F&O: When to Stick with Built-In Tools and When to Call in the ISVs

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Dynamics 365 Finance

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Oct 20, 2024

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  • The article discusses tax calculation in Dynamics 365 Finance & Operations (D365 F&O) and the capabilities it offers.
  • Out-of-the-box tax features in D365 F&O include sales tax, VAT/GST compliance, multi-jurisdiction support, and withholding tax.
  • An ISV solution may be necessary for complex cross-border taxation, real-time updates, special industry regulations, and automation and efficiency.
  • Leading ISV solutions for tax management in D365 include Vertex, Avalara, Sovos, and Thomson Reuters ONESOURCE.
  • Vertex is best for large enterprises with complex tax needs, Avalara for mid-to-large businesses with sales tax and VAT complexity, Sovos for stringent compliance needs, and Thomson Reuters ONESOURCE for global companies.
  • For simpler setups, sticking with D365's out-of-the-box tax features may be sufficient.
  • Consider an ISV solution if operating in multiple countries, needing real-time updates on tax laws, dealing with complex tax structures, requiring extensive tax reporting, or needing automation for exemption certificates.
  • The article concludes that while D365's out-of-the-box features are solid, an ISV solution may be needed for more complex tax scenarios.

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