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Interest and Credit Notes in D365 F&O – Keeping Your Finances Balanced

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Dynamics 365 Finance

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Feb 22, 2025

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  • Interest notes in Dynamics 365 Finance & Operations allow businesses to charge additional fees for late payments.
  • Key features of interest notes include automated calculations, formal documentation, and a transparent process.
  • To use interest notes, set up interest codes, generate interest notes, and post them to update customer balances.
  • Credit notes in Dynamics 365 Finance & Operations are used to correct errors on invoices or adjust accounts for returns, overbilling, or disputes.
  • Key features of credit notes include error corrections, reason codes, and flexibility in application.
  • To use credit notes, create the credit note, reference the original invoice, and post it to update the general ledger and customer account.
  • Industry-specific considerations for interest notes include project-based complexity, retention payments, and compliance with laws.
  • Watch outs for interest notes include legal compliance, customer relationships, grace periods, contract-specific rules, and localization.

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