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#change

Dynamics 365 Finance

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Feb 26, 2025

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  • Change is constant on the manufacturing floor and Dynamics 365 Finance & Operations’ Engineering Change Management (ECM) module helps manage design tweaks and upgrades.
  • Engineering Change Requests (ECRs) capture proposed changes while Engineering Change Orders (ECOs) implement approved changes.
  • The journey from ECR to ECO involves initiating the request, review and triage, impact analysis, approval, creating a change order, detailing and implementing the change, approving the change order, processing the change order, and communicating the change.
  • Best practices for managing change requests in D365 ECM include encouraging continuous improvement, defining clear workflows, assessing impact early, communicating changes, documenting the rationale, using version control wisely, training and auditing the process.
  • Managing change is challenging but doable with a clear process and the right tools.

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