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Dynamics 365 Adding products issue

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Dynamics 365 Finance

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Apr 14, 2023

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AI Summary

  • The article discusses an issue faced by the author while trying to add new products to the product table in Dynamics 365.
  • The author checked the documentation and ensured they had the required license and security role, but the buttons for adding products were still missing.
  • With the help of a friend, Vivian Voss, the author was advised to check if they were able to configure products via the old UI, and it turned out they were.
  • The solution to the issue was found in the Default Solution of configuration, where the author had to ensure that "read only" was not enabled for the product table in the new UI.
  • The author speculates that a Microsoft update may have changed this value, causing the issue.
  • It is mentioned that the fact that the product table is read-only in the Unified Client makes no sense.
  • The author instructs readers to turn off the "read only" setting, save changes, and publish the table to be able to configure products again.
  • The article concludes with a call to subscribe to CRM Keeper for more posts.

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