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Advanced Development for RapidStart CRM Plus, or Dynamics 365. Part 1

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Dynamics 365 CRM - General

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Apr 1, 2023

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  • The article discusses the importance of customizations in Microsoft business applications like RapidStart CRM and Dynamics 365.
  • It highlights the potential issues that can arise from incorrect customizations and the lack of guardrails provided by Microsoft.
  • The author mentions that most user-reported issues with RapidStart CRM are related to customizations performed incorrectly.
  • The article aims to provide some guidance on how to avoid trouble when customizing these applications.
  • The author acknowledges that becoming a professional customizer cannot be achieved through a few blog posts, but hopes to help readers avoid common pitfalls.
  • The article emphasizes the need to approach customizations in a cautious and strategic manner.
  • It points out that offering a free, fully customizable app can lead to users making haphazard customizations.
  • The author suggests that Microsoft should provide more guidance and guardrails to prevent users from creating a mess with customizations.

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