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Dynamics 365 CRM - Development

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Oct 16, 2024

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  • Managing Opportunities in Dynamics 365 may require customizing the default dialog box for closing an Opportunity as won or lost.
  • Steps to customize the Opportunity Close dialog box include signing in to Classic Dynamics 365, creating a Solution, and including the 'Opportunity Close' entity.
  • You can add fields to the Quick Create form for 'Opportunity Close' and save and publish the changes.
  • Customizing the form in Dynamics 365 Classic way involves removing and re-adding the Quick Create form for Opportunity Close in the Model-Driven Apps section.
  • Refreshing the Dynamics 365 page will display the custom Quick Create form instead of the default dialog box when closing an Opportunity as won or lost.
  • Customizing the Opportunity Close dialog box allows for gathering more relevant data during the sales process.
  • Modifying the default form in Dynamics 365 can improve data capture and provide a more streamlined experience for the sales team.
  • For further discussion or assistance, contact [email protected]

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