Microsoft Dynamics 365 Retail & Commerce -Loyalty Programs Setup

Dynamics 365 Commerce

Loyalty programs help ensure customer loyalty by rewarding customers for purchases
Three main components of loyalty program setup: Loyalty Program, Loyalty Scheme, Loyalty Cards
Setting up date intervals for loyalty tiers is important for tracking customer activity
Loyalty Reward Points are created to track and offer rewards to customers
Loyalty Scheme defines earning and redemption rules for rewards
Loyalty cards can be issued to customers to participate in loyalty programs
Customers can redeem loyalty points for rewards based on the set rules
Integration is required for customer tier upgrades and points adjustments

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